Refund policy
We operate a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Unfortunately, we do not accept returns on sale items or gift cards.
To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and if possible in its original packaging or similar packaging.
Please note that returns must be sent, at your expense, to the following address:
CLIC LOGISTIC
P/O KRAV – RETOUR
5 – ZA LA VENERIE
JT – 809 PIECE DE LA FOIRE
37460 GENILLE
France
You can always contact us with any return questions via the website’s chatbot.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Returns apply only to our training products (Classic T-shirt, Sports T-shirt, and black kimono pants). Certain types of items cannot be returned, such as custom-made products (including personalized items: sweatshirts and accessories). If you have any questions or concerns about a specific item, please contact us.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us via the website chatbot.